Cookie Policy
Understanding how we use cookies to enhance your experience
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. These files contain information that helps us provide you with a better, more personalized experience when browsing our site. Cookies are widely used by website owners to make their sites work more efficiently and to provide reporting information.
At VitaNatural Indonesia, we use cookies to improve your browsing experience, analyze site traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them on our website, and how you can control them.
Types of Cookies We Use
We use several types of cookies to enhance your experience on our website:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices to provide a customized experience.
Marketing Cookies
These cookies track your browsing habits to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement.
Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _vitanatural_session | Maintains user session state | Session | Essential |
| _ga | Google Analytics - distinguishes users | 2 years | Analytics |
| _gid | Google Analytics - distinguishes users | 24 hours | Analytics |
| cookie_consent | Stores your cookie consent preferences | 1 year | Essential |
| user_preferences | Remembers your website preferences | 6 months | Functional |
How We Use Cookies
We use cookies for several important purposes:
- Website Functionality: To ensure our website works properly and you can navigate seamlessly through our product catalog and educational resources.
- Performance Analysis: To understand how visitors use our site so we can improve user experience and optimize our content.
- Personalization: To remember your preferences and provide a customized experience based on your interests in natural vitamin supplements.
- Security: To protect our website and your data from unauthorized access and cyber threats.
- Marketing: To deliver relevant advertisements about our products and services that match your interests.
- Customer Service: To provide better support through our nutritionist consultation services.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use several third-party services that may set cookies:
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Google Analytics: We use Google Analytics to understand how visitors interact with our website. This helps us improve our site and understand customer preferences.
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Social Media Platforms: When you share content from our website on social media platforms, those platforms may set cookies to track the sharing activity.
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Customer Review Services: To display customer reviews and testimonials, we may use third-party services that set cookies for functionality.
Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can typically find these options in the 'Settings' or 'Preferences' menu of your browser.
Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Site permissions → Cookies and site data
Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner. You can use this tool to customize your cookie preferences by selecting which types of cookies you want to allow.
Opt-Out Tools
For marketing and analytics cookies, you can opt out using industry opt-out tools such as the Digital Advertising Alliance's opt-out page.
Your Rights and Choices
Under applicable data protection laws, you have the following rights regarding cookies and personal data:
Right to Information
You have the right to know what cookies we use and for what purposes.
Right to Control
You can control which cookies you accept through your browser settings or our consent tool.
Right to Withdraw Consent
You can withdraw your consent for non-essential cookies at any time.
Right to Erasure
You can request deletion of your personal data, including cookies, subject to legal requirements.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us:
PT VitaNatural Indonesia
Jl. Sudirman No. 123, Sudirman Central Business District, Jakarta Pusat 10220, Indonesia
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM WIB
Saturday: 9:00 AM - 3:00 PM WIB
Sunday: Closed
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